Returns & Exchanges
At My Perfume Shop, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Pack Your Fragrance
Carefully place the perfume in its original box and use protective bubble wrap to ensure the glass bottle remains secure during transit.
- 3.Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our specialists verify the seal is intact, we will process your refund to your original payment method within 5 to 7 business days.